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Marion
- il y a 5 jours
- 1 Min
1 an après, avons-nous changé ?

Marion
- 3 mai 2020
- 2 Min
Baromètre citoyen Coronavirus : résultats au 2 mai 2020
Marion
- 24 avr. 2020
- 2 Min
Résultats du baromètre citoyen Coronavirus au 23 avril 2020

Colombe
- 21 août 2019
- 4 Min
Le NPS® et la mesure de satisfaction sont-ils interchangeables ?

Colombe
- 9 août 2019
- 4 Min
Préjugé ? On en a marre que l'on nous demande sans cesse notre avis.

Colombe
- 2 août 2019
- 3 Min
Préjugé ? Les français sont râleurs.

Colombe
- 19 juil. 2019
- 5 Min
Préjugé ? L’accueil à Paris est moins sympathique qu’en province.

Colombe
- 26 juin 2019
- 4 Min
Préjugé ? Les clients préfèrent éviter les vendeurs en magasin.

Colombe
- 21 juin 2019
- 3 Min
Préjugé ? Nous sommes plus indulgents lorsqu'il fait beau et chaud.

Colombe
- 21 juin 2019
- 1 Min
Optimiser l'expérience client : la solution innovante de Civiliz

Colombe
- 11 juin 2019
- 2 Min
Evaluer la satisfaction des usagers dans le secteur public

Marion
- 25 sept. 2018
- 2 Min
Webinar - Expérience client en magasin - 9 octobre 2018

Marion
- 16 mai 2018
- 3 Min
Améliorer l'expérience client sans enquête de satisfaction
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